FAQ
Everything you need to know about WardPatra. Can't find what you're looking for? Contact us.
WardPatra uses end-to-end encryption, meaning your documents are encrypted before they leave your device. We use a zero-knowledge architecture, so we can't read your files even if we wanted to. We're SOC 2 Type II certified and GDPR compliant.
Yes! Our mobile apps support offline access. You can view, search, and organize documents without an internet connection. Changes sync automatically when you're back online.
You can export all your data at any time. If you cancel, you'll have 30 days to download everything. After that, your account will be deactivated and data deleted according to our privacy policy.
Our AI only reads documents you upload. It doesn't access external data or train on your files. Ask questions in natural language like 'When does my passport expire?' and get instant answers from your documents.
Yes! You can generate secure, time-limited share links for specific documents or folders. Recipients can view them without creating an account, and you control access and expiration.
We support all common document types: PDFs, images (JPG, PNG), Word docs, Excel spreadsheets, and more. You can upload files up to 100MB each, with no total storage limit on paid plans.
Our support team is here to help. Get in touch and we'll answer any questions you have.